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The Game-Changing Power of Technology, Behavioral Science and the Human Touch

October 10, 2019 @ 8:00 am – 9:30 am
Hilton Costa Mesa
3050 Bristol Street
Costa Mesa
CA 92626

Speaker:  Karen Romans, Director of Clinical Operations & Customer Success, Fitbit Health

About our Speaker:  Karen Romans is a licensed clinical social worker and serves as Fitbit Health Solutions’ Director of Clinical Operations and Customer Success. She obtained her Masters in Clinical Social Work from New York University. In addition to practicing psychotherapy, much of Karen’s career has been spent in behavioral health and chronic disease care management partnering with health systems, private payers and Medicaid. Prior to joining Fitbit, Karen was Head of Customer Success at Twine Health.

Course Relevance:  It is imperative that wellness and other healthcare programs are designed to bring the most impact to consumers, especially employees.  In order to do so, those programs must be positioned to support behavior change in a way that is convenient, accessible, and meaningful, building upon progress over time.  Technology can greatly accelerate and enhance such efforts, but it must be accompanied by human elements.

Course Objective:  Attendees will gain knowledge related to current trends and evidence related to behavior change and the impact of technology, such as wearables and digital health coaching, upon an individual’s ability to change behaviors in the context of general wellness and chronic illness.

Course Agenda (1 Hour Presentation):
8:30 a.m. – Presentation Commences
9:30 a.m. – Presentation Concludes

Additional Info:

  • Check the hotel signs on the day of the meeting to verify the room location
  • One (1) CE Credit with the California Department of Insurance (Course # 383363)
  • CE is available to members only
  • No reservations without payment

Refunds Policy: Registrations canceled less than 72 hours from event date cannot be refunded.

Registration Fees:

Ticket Type Early Registration (by 10/3/19) After Early Registration (after 10/3/19)
Member $55.00 $65.00
Non-Member $75.00 $85.00


If you are a PREPAID Member (additional fee paid with your membership), please click on the RSVP Prepaid button to log into your account prior to registration to ensure a Prepaid Member Discount is applied to your ticket. OCEBC Basic Members and Guests, click on the Member / Guest button to register.